STS / Talk to us

One conversation.
A clearer beginning.

For product questions and support, use our available contact details or prepare your message below.

Frequently asked questions

Is my message sent when I press the button?

No. The form opens your email app, where you review and send the message yourself.

Should I send a password or authorisation file?

Do not send passwords, recovery keys or authorisation files with your enquiry.

Where can I ask about licensing?

Select Smart Grading and include your request number, if available, and a short problem description without sensitive information.